BSES Customer Care Helpline Number, Support Email ID & Office Address

By | August 8, 2018

BSES Customer Care Helpline Number, Support Email ID & Office Address

This post is released to provide some useful contact details about ‘BSES Delhi’. If you are having a BSES electricity connection at your residential or commercial property and you are facing any issue with it, you can contact to BSES Customer Care to get the solution of Issues related to bills, new connection, electricity fault and online payment. Here you will get BSES Customer Care Helpline Number, Customer Support Email ID, BRPL Phone No, BYPL Complaint No and BSES Office Address ( Area Wise).

BSES Customer Care Helpline Number

BSES Customer Care Helpline Number

The Information shared in this article is collected from BSES official website and other third-party resources.

About BSES

BSES is a joint venture between Government of NCT of Delhi and Reliance Infrastructure. The company was started on 1st July 2002 to provide electricity in Delhi. BSES is divided into two parts ‘BSES Rajdhani Power Limited & BSES Yamuna Power Limited’.

Both the sections are working separately and provide electricity to separate areas. BSES Rajdhani supplies electricity in the south and west regions and BSES Yamuna supplies electricity in east and central regions of Delhi.

The company provides electricity to 4 million customers in Delhi and caters to the area of around 1000 Sq. Km. BSES is carrying a vision to be the most trustable utility provider company in the world. For this, the company is spending a huge amount on research & development. Recently the company has invested 4500 crores for the upgrade of their transformers and grids.

To make the customers more comfortable, the company has launched some features online like BSES online bill payment, new connection request, and register complaint online. You can also download BSES mobile application which is compatible for Android, IOS, and Windows.

BSES knows that electricity is the lifeline for a city like Delhi so their customer support team is available 24×7 to handle customers issues.

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We have provided all possible ways to get in touch with BSES customer care department. In case of an electrical fault & bill payments, you can contact them.

BSES Customer Care Helpline Number

As the company is operating in two sections, They also have separate customer care departments. We have shared the numbers for both BSES Yamuna and BSES Rajdhani so please dial according to your electricity provider. The services of both the numbers are 24×7 but call charges will be applicable.

  • BRPL Customer Care Contact Number- 39999707
  • BYPL Customer Care Contact Number- 39999808

BSES Customer Care Tollfree Number- 1800 103 9707

If you don’t want to bear call charges and looking for BSES toll-free numbers then you can dial above shared number. This number is completely toll-free and 24×7 functional.

BSES Customer Care SMS Service

The company has also launched an SMS service for their customers. Through their SMS service, you can raise the concern related to duplicate bills, emergency, power supply.

BYPL SMS Service Number – 5616108

For Duplicate Bill – Type BSESYP < space > BILL < space > your 9 digit CA #

For Emergency

  • In case of Fire in Premises– Type BSESYP < space > FR < space > your 9 digit CA #
  • In case of Current in Premises– Type BSESYP < space > CP < space > your 9 digit CA #

BRPL SMS Service Number- 57575

BSES Customer Complaint Email ID

  • BSES Yamuna– bypl.customercare@relianceada.com
  • BSES Rajdhani– brpl.customercare@relianceada.com

You can also register your complaint in writing by sending an email on below above shared email ids. Email is the best official tool of communication because it can not be ignored. BSES customer care team will respond on your mail and provide a best possible solution in 7 working days.

BSES Yamuna Power Limited Head Office Address

Shakti Kiran Building, Karkardooma, Delhi – 110032
Nearest landmark: Karkardooma Court.

BYPL BSES Complaint Contact Number- 011-39997111
Fax Number- 011-39999765

BSES Rajdhani Power Limited Head Office Address

BSES Bhawan, Nehru Place, New Delhi 110019
Nearest Landmark: Nehru Place Bus Terminus.

BRPL Customer Care Telephone Number- 011-39999911

Fax Number- 011-26419833

BSES also have many offices in all divisions of Delhi. We have shared the office address according to area wise below so instead of dialing BSES customer care numbers, you can also visit your nearest BSES office. BSES Yamuna and BSES Rajdhani office address are provided in the below-shared table.

BSES Yamuna Office Address( Area Wise)

Area NameBSES Yamuna Office Address
Dariya GanjKamla Market Office,
Asaf Ali Marg New Delhi 110001
Pahar GanjKV substation,
near Aram Bagh Qtr Paharganj,
New Delhi – 110055
Shankar RoadKV, Substation Building,
Shankar Road, New Delhi 110060
Patel NagarSubstation Bldng, Block-18,
East Patel Nagar, New Delhi -110018
BSES Corporate Annexe,
CBD-III GRID, Ground floor,
Opposite Agarwal Fun City Mall,
Karkardooma, Delhi-110032.
Karkardooma
GT RoadSubstation Bldg, GT Road,
Shahdara Adj to Hind Pocket Books,
Delhi-110095
Krishna NagarF-15/2, Krishna Nagar,
New Delhi-110051
Laxmi NagarEast Guru Angad Nagar, Radhu
Palace, Laxmi Nagar-110092
Mayur Vihar I & IISubstation Bldng,
Adj to LSC, pocket 1, Mayur Vihar-1,
New Delhi
Mayur Vihar-IIISubstation Building -7,
Near Somerville School,
Vasundhara Enclave, Delhi-110096.
Yamuna ViharSubstation Building at C-7,
Yamuna Vihar, New Delhi – 110053
Karawal NagarKV Grid Station, Bhagirathi,
near Gokul Puri police station,
Yamuna Vihar, Delhi
Nand NagriC-102, Tahirpur Grid,
Nandnagari New Delhi -110094
Chandi ChowkSubstation Bldng,
Near Town Hall,
New Delhi 110006

BSES Rajdhani Office Address (Area Wise)

Greater KailashE-Block, Near Gurudwara,
Greater Kailash- 2, NEW DELHI-110048
KhanpurBSES Sub-Stn. Near Petrol pump,
MB Road,Pul Pahladpur,ND-110044
SaketKV Grid, BSES Bhawan,
Adchini, ND-110017
Vasant KunjC- 9, Vasant Kunj,
New Delhi-110070
Nehru PlaceE-Block, Substation Building,
East of Kailash (Adjacent to Nirula’s),
New Delhi
NizamuddinBSES OFFICE, NIZAMUDDIN (W),
Near Petrol Pump, NEW DELHI – 110013
Sarita ViharCommunity Center New Friends Colony,
N.D-65
R K PuramGrid Building, West Block,
Sec-I R.K Puram, New Delhi-110066
Hauz KhasA-1/27, Safdarjung Enclave,
New Delhi-110029
JanakpuriG-8, Maya Enclave,
Hari Nagar, New Delhi-110064
NajafgarhKV Grid Sub Station,
Najafgarh, New Delhi-110043
Jaffarpur
KV Grid S/s near RTRM Hospital,
Jaffarpur N.Delhi-73
MundkaMundka complaint center,
Near Petrol Pump, Main Rohtak Road,
New Delhi-110041
Punjabi Bagh
Road no-43, West Punjabi Bagh,
ND-110026
TAGORE GARDENBSES Tagore Garden Office ,
Near Central Market, Tagore Garden,
ND-110027
VikaspuriDistt. Centre Janak Puri ,
Vikas puri, New Delhi-110058
PalamC-2-D, Dabri Mour,
Pankha Road, New Delhi-58
DwarkaC-2C, Pocket 12,
Near Agarwal Bhawan,
Janakpuri, Pin-110058

List of Division of BSES Yamuna Power Ltd-Asaf Ali Marg New Delhi 110001

Dariya GanjKamla Market Office,
Asaf Ali Marg New Delhi 110001
Pahar GanjKV substation,
near Aram Bagh Qtr Paharganj,
New Delhi – 110055
Shankar RoadKV, Substation Building,
Shankar Road, New Delhi 110060

BSES Online Bill Payment

Now you can pay BSES bills online by using their mobile Application or official website. They accept payments from all Debit/Credit cards, Net Banking, Paytm. Customers can also pay bills on their BSES cash counters, through cheque and even on phone also by calling on 011- 46869000. But we suggest to do it online because sometimes the company offers cashback and discount offers on online payment. In case of any hurdle in online payment feel free to dial “BSES customer care helpline number” any time.

BSES Some Important Links –

To know more about company operations and services, please visit their FAQ links which are shared above. Here you will get to know the answer to commonly asked questions. This FAQ pages may give clarity to your concerns.

  • BYPL View & Pay Bills – bsesdelhi.com/web/bypl/login
  • BRPL View & Pay Bills – bsesdelhi.com/web/brpl/login

To view and pay your BSES electricity bills, please visit on above-shared links.

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